Contact information

Contact Information Policy for Crush Pesto and All Products

At Crush Pesto, we are committed to providing excellent customer service and ensuring that all your questions and concerns are addressed promptly. If you have any issues, inquiries, or need assistance with your order, please use the following contact information.

1. Customer Service Email

• For any questions, issues, or concerns regarding Crush Pesto or our products, please contact our customer service team at ed@noruleskitchen.com. We strive to respond to all inquiries as quickly as possible.

2. Types of Inquiries

• Our customer service team is available to assist with:
  • Product inquiries and information
  • Order status and tracking
  • Refunds or returns for damaged or faulty items
  • Shipping and delivery issues
  • Any other concerns related to Crush Pesto or its products

3. Response Times

• We aim to respond to all emails within 1-2 business days. Please note that response times may vary during peak periods such as holidays or sales events, but we will always strive to assist you as quickly as possible.

4. Additional Contact Methods

• Currently, Crush Pesto operates primarily through email. If necessary, we may provide alternative methods of contact (such as phone support) for specific issues, though email is the most efficient way to reach us.

5. Customer Support Hours

• Our customer service team is available Monday through Friday, from 9:00 AM to 5:00 PM [Timezone] (excluding public holidays). Emails received outside of these hours will be addressed on the next business day.

6. Privacy of Your Information

• We take your privacy seriously. When you contact us, we will only use the information you provide to resolve your inquiry and will never share your personal information without your consent, except as required by law. For details on how we handle your personal data, please refer to our Privacy Policy.