Shipping policy

Shipping Policy for Crush Pesto and All Products

Thank you for shopping with Crush Pesto! We are committed to ensuring your order is processed and delivered promptly. Please review our shipping policy below for important details regarding shipping, delivery times, and shipping fees.

1. Processing Time

Orders are typically processed within 1-2 business days from the time they are placed. We do not process orders on weekends or holidays.
Please ensure that your shipping address is accurate before completing your order, as we cannot guarantee changes after your order has been processed.

2. Shipping Methods and Delivery Times

All of our shipping is handled through our third-party shipping partner, Sendle.
We offer various shipping methods, and the delivery time will depend on the shipping option selected and your location.
Standard shipping generally takes 3-7 business days, depending on your delivery address.
Expedited shipping options may be available at checkout for faster delivery. Delivery times for expedited shipping are typically 1-3 business days.

Please note: Delivery times are estimates and may vary due to factors such as weather, carrier delays, or holidays.

3. Shipping Rates

Shipping rates are calculated and displayed at checkout based on the delivery address you provide. The cost of shipping depends on factors such as the size/weight of your order and your location.
You will be able to view the applicable shipping rates for your order before completing your purchase.

4. International Shipping

At this time, we only ship within [Country]. We do not offer international shipping for Crush Pesto or any of our products.

5. Order Tracking

Once your order has shipped, you will receive an email with tracking information provided by Sendle, so you can track the status of your delivery.
If your order has not arrived within the expected time frame, please check the tracking information for updates or contact us at ed@noruleskitchen.com for assistance.

6. Delivery Issues and Address Changes

Please double-check the shipping address before placing your order. We are not responsible for delayed or undelivered orders due to incorrect or incomplete addresses.
If you notice an error in your shipping address, please contact us immediately at ed@noruleskitchen.com to attempt to correct the issue before your order is processed.

7. Shipping to P.O. Boxes

We do offer shipping to P.O. Boxes for certain products. If your order cannot be delivered to a P.O. Box address, we will notify you immediately to arrange an alternative shipping address.

8. Damaged or Lost Items

Crush Pesto takes great care in packaging your products. If you receive a damaged or defective item, please refer to our Refund and Return Policy for instructions on how to report and resolve the issue.
In the case of a lost package, please contact Sendle directly for assistance. If the issue remains unresolved, reach out to us at ed@noruleskitchen.com for support.

9. Free Shipping Offers

Occasionally, we may offer free shipping promotions. These offers are subject to change and may apply only to specific products, locations, or order amounts. Please check the details of the promotion when making your purchase.

10. Customs, Duties, and Taxes

For orders shipped outside of Crush Pesto's standard delivery zones (if applicable in the future), you may be responsible for paying any customs, duties, taxes, or fees imposed by the destination country.

11. Contact Us

If you have any questions about shipping or need assistance with your order, please don’t hesitate to contact our customer service team at ed@noruleskitchen.com. We are happy to help!

Thank you for choosing Crush Pesto. We appreciate your business and are committed to delivering your order in a timely and efficient manner!